FAQ
Frequently Asked Questions

🦷 Motivational Dentistry FAQ Section
📋 Insurance & Payment Information
1. What type of insurance do you accept for the 2025 year?
- We accept out-of-network benefits for most insurance plans
- We do not participate with any insurance plans at this time
- This approach allows us to provide optimal care without insurance dictating your treatment plan
2. How do insurance claims work at your practice?
- We accept out-of-network benefits for all dental plans
- We do not file claims unless specifically requested (as a courtesy)
- ⚠️ PAYMENT IS REQUIRED IN ADVANCE FOR ALL INSURANCE CARRIERS
14. What if I don't have insurance? Do you have a payment plan?
✅ Yes! We offer the MOTIVATIONAL DENTISTRY SMILE CLUB:
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- Child Complete: $32/month or $384/year
Adult Complete: $38/month or $456/year
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- Perio Complete: $58/month or $696/year
🎁 Membership includes:
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- 2 Professional Cleanings
- 2 Regular Exams
- Routine X-rays
- 1 Emergency Exam
- 10-30% Savings on additional procedures
- Child Complete Plan also includes 1 Fluoride Treatment
- Perio Complete Plan includes 3 Perio Maintenance Visits instead of 2 cleanings
Click "JOIN NOW" on our website to get started
NEED FINANCING? Get PREQUALIFIED HERE
🏢 Location & Availability
3. Do you see kids?
- No, we do not see pediatric patients
- Our services are available only for individuals 18 years and older
4. Where are you located? What are your hours of operation?
- 📍 97 1/2 George Street, Green Island, New York, 12183
- 🕒 Open Monday, Tuesday, Wednesday, Thursday by APPOINTMENT ONLY
13. Do you accept walk-ins?
- No, we do not accept walk-ins
- Please call 518-308-4200 to schedule an appointment
🔍 Preparing for Your Visit
5. What should I do before my new patient exam and cleaning (first visit)?
- Complete these steps before your first appointment:
- Sign into the patient portal link (provided via email or text)
- Complete your documents (medical history form, privacy policy, and HIPAA form)
- Bring a list of ALL medications you are currently taking
- If you have asthma, bring your inhaler to ALL appointments
- Bring your insurance card and Driver's License
6. Should I premedicate before my appointment?
- If you have more than one artificial joint and a compromised medical history, premedicate before ALL appointments (excluding consultations and non-invasive interviews)
- We generally require medical clearance from your doctor before starting a treatment plan for patients with artificial joints
7. I have a complex medical history; will I need medical clearance?
- If you have a complex medical history (severe heart conditions, breathing disorders, history of surgeries, blood thinners, etc.), you will likely require medical clearance
- ⚠️ Please complete your medical history form BEFORE the appointment so we can determine if medical consult will be required
8. I have extreme dental fear. How can I relax during my appointment?
- 🎧 Bring earphones to listen to your favorite music
- We provide stress balls to aid in stress relief
- On your first visit, we will discuss your dental anxiety and create a personalized plan to help manage it
12. I have old x-rays and records from my previous dentist. Should I bring them to my appointment?
- ✅ Yes, please bring all old X-rays and dental records
- These will be scanned into your patient profile for future reference
🔬 Services & Procedures
9. Do you extract 3rd molars?
- We do not extract third molars unless they have severe mobility
- Generally, we refer third molar extractions to an Oral Surgeon
10. Do you place implants?
- Currently, we do not place the implant (screw)
- We do restore the crown portion of the implant
- We need your implant information (from your oral surgeon) before restoring with a crown
- We can refer you for implant placement and then restore the crown in our office
📱 Booking Appointments
11. How do I book an appointment?
There are multiple ways to request an appointment:
- 📞 Call: 518-308-4200
- 🖥️ Direct Book Online: motivationaldentistry.com
- ⚠️ This is a REQUEST only, not a guarantee. We will contact you to confirm.
- ✉️ Email Request: admin@motivationaldentistry.com
Thanks in advance,
The Motivational Dentistry Team 😊
Have more questions? Email our team at admin@motivationaldentistry.com
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